ITIL® Training

ITIL® Training

  • ITIL® Awareness (Non-certification)
  • ITIL® Foundation (Certification)
  • ITIL® Intermediate – Capability Stream (Certification)
    • ITIL® Operational Support and Analysis (OSA)
    • ITIL® Release, Control, and Validation (RCV)
    • ITIL® Service Offering and Agreement (SOA)
    • ITIL® Planning, Protection, and Optimisation (PPO)
  • ITIL® Intermediate – lifecycle Stream (Certification)
    • ITIL® Service Strategy
    • ITIL® Service Design
    • ITIL® Service Transition
    • ITIL® Service Operation
    • ITIL® Continual Service Improvement
  • ITIL® Modular Training (Non-certification)
ITIL® Demand Management ITIL® Transition Planning and Support
ITIL® Strategy Management for IT Services ITIL® Knowledge Management
ITIL® Financial Management for IT Services ITIL® Service Asset and Configuration Management
ITIL® Business Relationship Management ITIL® Change Management
ITIL® Service Portfolio Management ITIL® Change Evaluation
ITIL® Design Coordination ITIL® Release and Deployment Management
ITIL® Service Catalogue Management ITIL® Service Validation and Testing
ITIL® Supplier Management ITIL® Incident Management
ITIL® Service Level Management ITIL® Problem Management
ITIL® Service Level Management ITIL® Access Management
ITIL® Capacity Management ITIL® Request Fulfilment
ITIL® Availability Management ITIL® Event Management
ITIL® Information Security Management The Four Functions within ITIL®
ITIL® IT Service Continuity Management ITIL® The seven Step Improvement Process

To request a class, discuss your requirement or to just enquire about any of the above courses please click here