The Team
Nevine Iskandar is a Co-Founder, Managing Director and a Principal Consultant within E2E ITSM Consulting Pty. Ltd. (E2E ITSM-C) a boutique consulting company that provides IT Service Management (ITSM) consultancy and training services. Nevine is an entrepreneur and a visionary with a Myers Briggs personality type of ESTJ.
In addition to her MBA majoring in Operations Management and International Business, Nevine is an ITIL and a CMMI Expert and instructor. She is also an Apollo 13 simulation game leader/facilitator. She has worked as an ITIL v2 Manager Certificate Exam Marker with EXIN South Pacific, and as an APMG Examiner authoring exam papers for one of the ITIL Intermediate capability modules. She served on the itSMF Australia board and has been part of several behind the scenes committees and working groups supporting the industry. While she’s a strategic thinker, she is also a tactical implementer and an operational coach and an influencer. She’s been told on serval occasions that her enthusiasm and passion are contagious. A compliment in our industry!
Nevine’s diverse yet complementary capabilities were built over a long career working in retail, logistics, service operation, then in IT within the applications, infrastructure and consulting domains; Always hands-on, she sometimes acted in a SME capacity, other times as a quality assurance lead, project manager, consultant and change coach. She conducted several ITIL and ICT Infrastructure Management assessments and participated in many CMMI appraisals.
One of Nevine’s value add characteristics is her ability to analyse problematic situations and develop hybrid solutions that draw on the strengths of several best practices to maximize customers’ ROI and efficiency and to reduce costs. She always considers outside the box solutions.
Nevine is a high achiever and is always adding to her capabilities. She enjoys sharing her knowledge and with her, what you see is what you get!
Nevine is fluent in three languages: English, French and Arabic She also has fair conversational capabilities in Italian. She loves travel, learning, developing new relationships and dealing with challenging assignments.
Wahid Iskandar is a Co-Founder, Managing Director and a Principal Consultant within E2E ITSM Consulting Pty. Ltd. (E2E ITSM-C) a boutique consulting company that provides IT Service Management (ITSM) consultancy and training services. Wahid is a leader with substantial hands-on experience. An individual whose personal philosophy and values have enabled him to succeed, inspire and lead others. He is a leader and a manager who applies practical business and information, a strong strategist.
Wahid has more than 20 years experience in senior technology consulting to major Financial Services, Government Department, Manufacturing and Communication Organizations. He is also a large scale system implementer and integrator of technology at strategic and organization levels.
- Cash Management & Unit Trust system re-write
- Investment Products Rationalization
- Products Distribution Channels organization
In keeping with corporate philosophy, Wahid is actively involved in solution delivery and has delivered project management training. He has started, organized and managed training programs for delivery organizations.
Most recently Wahid has been qualified as a Certified Process Design Engineer (CPDE).
In addition to its co-Founders who are also hands-on consultants, E2E ITSM Consulting maintains a refreshed pool of talented professionals with up to date skills it draws on based on project requirements.